Tag Archives: wtf

But I don’t want a PDF?

WTF is Citibank thinking with their web interface:

We are making improvements to the way you receive your statements. Over the next several months, we will begin to replace all HTML statements with PDFs.

When I’m looking at my old statements I don’t want to have to wait for a PDF to download, then for Adobe Acrobat to open just so I can briefly look at an old statement.

Come on there Citibank, give me a default option to view this information in HTML (as a webpage) so I can see if it’s the information I need, then let me choose if I want it as a PDF, or excel file …